Refund policy

Thank you for choosing Ignition Drawing. We are committed to ensuring your satisfaction with our services. Please read carefully to understand your rights and responsibilities.

1. Eligibility for Exchange:

• To be eligible for an exchange, your request must be initiated within seven (7) days of receiving the artwork. After this period, we, unfortunately, cannot offer you a refund or exchange.

2. How to Initiate:

• To initiate an exchange, please contact our customer service via email at Transfers@ignitiondrawing.com. Clearly state the reason for your exchange and provide relevant details, such as order number and contact information.
• Customers are responsible for providing accurate and detailed information during the ordering process. Any errors or inaccuracies in the provided information may affect the quality of the final product and are not grounds for a refund.

3. Changes to This Policy:

• Ignition Drawing reserves the right to modify or update this Policy at any time. Changes will be effective immediately upon posting to our website.

4. Contact Information:

• If you have any questions or concerns regarding our Return and Refund Policy, please contact us at Transfers@ignitiondrawing.com or call our customer support hotline at +1 (253) 284-0733,ext. 3. We appreciate your understanding and cooperation. Your satisfaction is of the utmost importance to us.