Shipping policy
Thank you for choosing Ignition Drawing. This Shipping Policy outlines the terms and conditions regarding the delivery of our vector art and embroidery digitizing services.
1. Order Processing and Delivery:
- Orders are typically processed within 48 hours, excluding weekends and holidays.
- Delivery in 5 business days, 3 business days with rush delivery
2. Delivery Methods:
- Completed orders are delivered via the United States Postal Service or UPS.
3. Order Tracking:
- Customers will be notified via email once their order is completed and ready for shipment.
4. Customer Responsibilities:
- Customers are responsible for providing accurate and accessible email addresses for order delivery. Ignition Drawing is not liable for issues arising from inaccurate customer-provided information.
5. Domestic Shipping:
- Ignition Drawing is able to ship to customers residing in all 50 states of the USA.
6. Holidays and Weekends:
- Orders placed on weekends or holidays will be processed on the next business day.
7. Contact Information:
- For questions or concerns regarding our Shipping Policy, please contact us at Transfers@ignitiondrawing.com or call our customer support hotline at +1 (253) 284-0733, ext. 3.
8. Changes to Shipping Policy:
- Ignition Drawing reserves the right to update and revise this Shipping Policy. Any changes will be effective immediately upon posting to our website.
Thank you for your understanding of our shipping process. We appreciate your trust in Ignition Drawing.